From April 1, 2026, CityBee users in Latvia will need to complete a short reaction test in the app before they can start a trip. New Latvian road-traffic regulations require transport-sharing providers to check a user’s reactivity as part of intoxication-risk control.
This isn’t a CityBee-only decision — these Latvian road-traffic rules apply to all shared mobility / transport-sharing providers.
How it works
It’s a simple “tap / don’t tap” check. A circle appears on the screen — tap as fast as you can when it’s green and don’t tap when it’s red, following the on-screen instructions.
If you can’t distinguish the colors well, use the line patterns as a guide:
Horizontal lines = tap
Vertical lines = don’t tap
Before starting a trip, you’ll see “Quick safety check” with the instructions:
Tap once as fast as you can when the circle is green (don’t hold — just tap).
Don’t tap when the circle is red.
Tap “Start” and follow the short “Get ready” countdown.
During the test, watch the circle and respond as instructed (tap only when prompted).
After the test:
If you pass, you’ll be able to unlock the car and start your trip.
If you don’t pass, the app will show what to do next — you may be able to retry, or you may be asked to try again later with the next available time displayed.
This test appears before starting a trip (when car is reserved). It doesn’t interrupt an active trip and won’t require re-testing during the trip.
If you have any questions or encounter any problems, please reach out to our Support via the CityBee app.